Exclusive Reward Redemption

We are blessed with devoted support from our super e-gold members. To extend a heartfelt appreciation, exclusive rewards can be redeemed in just a few clicks. super e-gold member can entitle 10 Reward eCoins for every 40,000 points upon anniversary date, 20 Reward eCoins for 80,000 points, and so on. Reward eCoins redemption is available here and valid within 60 days after anniversary day while stocks last.

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The city’super Special Selection​
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Description & Details

An expert in sourcing and selecting top-quality products from brands that respect craftsmanship and authenticity, city’super has developed its range of own-brand products, which you can savour and enjoy in this reward privilege. This wonderful set features the city'super Gold Balsamic Vinegar IGD, city’super x Alan Chan Small Environmental Bag, city’super x Anya Hindmarch Universal Bag, and more.​

Selected Product Highlights:​

city'super Gold Balsamic Vinegar IGD​

Made in Modena, the balsamic vinegar is dense, full-bodied and mellow with a sweet black cherry aftertaste. It is produced using century-old methods and aged in durmast oak barrels.​

city’super x Alan Chan Small Environmental Bag – Coral ​

Since our initial collaboration in 1996 to create the city’super logo, we have once again partnered with renowned global designer Alan Chan to launch the all-new “crafting a better lifestyle” collection of reusable shopping bags and furoshiki. Vibrant and colourful, this collection presents a refined everyday urban style that inspires customers to pursue a better lifestyle through craftsmanship.​

city’super x Anya Hindmarch Universal Bag – Green ​

Anya Hindmarch has always been passionate about sustainability and solving issues around plastic bag usage. The brand’s The Universal Bag project aims to provide a new and innovative shopping bag solution by creating a stylish, reusable shopping bag that tackles a range of sustainability challenges. Launching for the first time in Hong Kong, the Anya Hindmarch x city'super exclusive edition of The Universal Bag offers urbanites a new generation of shopping bag that is aesthetically pleasing, durable, reusable, practical and 100% recyclable.

1.    Reward redemption is available on the super e-gold Member Exclusive Reward Redemption website. The Reward eCoins are valid for 60 days for Reward redemption after anniversary date while stocks last.  Any expired or invalid Reward eCoins will be forfeited and will not be re-issued.

2.    super e-gold members should redeem the reward(s) based on the number of eCoins they are entitled to. Redemption gifts are non-refundable, and cannot be redeemed for cash, sold or exchanged for any other products or services.

3.    Reward eCoins will be deducted from members’ accounts and a confirmation SMS/email will be sent once the redemption is confirmed. The redemption cannot be changed or cancelled, expired offers will not be accepted and no retrospective arrangements will be made. Members are required to present membership card and confirmation SMS for verification upon Reward collection.

4.    Rewards must be collected on selected date and time at selected store. The expired rewards will be regarded as abandoned and no replacement will be arranged. Related reward eCoins will not be returned.

5.    Certain products may be subject to seasonal and market supply. In the event that products are unavailable, City Super Limited reserves the right to substitute items using products that are of an equal value without prior notice.

6.    The results of using personal care products may vary with an individual’s skin and physical condition. City Super Limited is not responsible for any allergic reactions.

7.    Gift redemption will be postponed or cancelled if the Tropical Cyclone Signal No. 8 (or above) or Black Rainstorm Warning Signal is announced. Whenever feasible, all gift redemption will resume as normal four hours after the signal is cancelled, depending on the time of the announcement.

8.    All reward photos are for reference only, and the actual products may vary. The rewards do not include any warranty, exchange, cash refund or change. Members are responsible for checking the quality of rewards at the time of redemption. No rewards will be re-issued and no bonus points refunded afterwards.

9.    All rewards are only available while stocks last. CSL has the right to terminate the provision of particular rewards or provide similar rewards as an alternative without prior notice. CSL does not guarantee any rewards will continue to be available during the promotional period.

10.    City Super Limited reserves the right to amend the Terms and Conditions of gift redemption without prior notice, and of final decision on all matters of dispute.