Exclusive Reward Redemption

We are blessed with devoted support from our super e-gold members. To extend a heartfelt appreciation, exclusive rewards can be redeemed in just a few clicks. super e-gold member can entitle 10 Reward eCoins for every 40,000 points upon anniversary date, 20 Reward eCoins for 80,000 points, and so on. Reward eCoins redemption is available here and valid within 60 days after anniversary day while stocks last.

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[Jul – Sep Exclusive] Explore with Manual Factory Bear: Travel Essentials Set
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Description & Details

Introducing the Manual Factory Bear Travel Essentials Set, your ultimate companion for travel – now available as a redeemable reward! This all-inclusive set features a large Shopping Bag and a versatile Tote Bag for convenient storage of your belongings. The durable Luggage Tag and Luggage Strap help to keep your bags secure and easily identifiable. To keep your toiletries organised, the set also comes with a practical Toiletry Bag. Let MF Bear join you on your adventure and ensure you have all the essentials for a seamless and enjoyable travel experience.

The set includes*:

• MF Bear Foldable Tote Bag

• MF Bear Foldable Travel Bag

• MF Bear Luggage Strap

• MF Bear Luggage Tag

• MF Bear Toiletry Bag

 

Each member could only redeem one set due to limited quota, on a first come, first served basis, while stock lasts.

1.    Reward redemption is available on the super e-gold Member Exclusive Reward Redemption website. The Reward eCoins are valid for 60 days for Reward redemption after anniversary date while stocks last.  Any expired or invalid Reward eCoins will be forfeited and will not be re-issued.

2.    super e-gold members should redeem the reward(s) based on the number of eCoins they are entitled to. Redemption gifts are non-refundable, and cannot be redeemed for cash, sold or exchanged for any other products or services.

3.    Reward eCoins will be deducted from members’ accounts and a confirmation SMS/email will be sent once the redemption is confirmed. The redemption cannot be changed or cancelled, expired offers will not be accepted and no retrospective arrangements will be made. Members are required to present membership card and confirmation SMS for verification upon Reward collection.

4.    Rewards must be collected on selected date and time at selected store. The expired rewards will be regarded as abandoned and no replacement will be arranged. Related reward eCoins will not be returned.

5.    Certain products may be subject to seasonal and market supply. In the event that products are unavailable, City Super Limited reserves the right to substitute items using products that are of an equal value without prior notice.

6.    The results of using personal care products may vary with an individual’s skin and physical condition. City Super Limited is not responsible for any allergic reactions.

7.    Gift redemption will be postponed or cancelled if the Tropical Cyclone Signal No. 8 (or above) or Black Rainstorm Warning Signal is announced. Whenever feasible, all gift redemption will resume as normal four hours after the signal is cancelled, depending on the time of the announcement.

8.    All reward photos are for reference only, and the actual products may vary. The rewards do not include any warranty, exchange, cash refund or change. Members are responsible for checking the quality of rewards at the time of redemption. No rewards will be re-issued and no bonus points refunded afterwards.

9.    All rewards are only available while stocks last. CSL has the right to terminate the provision of particular rewards or provide similar rewards as an alternative without prior notice. CSL does not guarantee any rewards will continue to be available during the promotional period.

10.    City Super Limited reserves the right to amend the Terms and Conditions of gift redemption without prior notice, and of final decision on all matters of dispute.